Course Outline 0108:  Training Your Student Ambassadors  

Author: Bob McLendon, Vice President for Administration and Marketing

School : Mars Hill College

Description:  Potential students and parents understand that the real experts regarding the student experience on a college campus comes from the current students. Student Ambassadors are vital part of the admissions program. This course covers topics that an admissions counselor must know to have an effective student ambassador program. The goal of the course is to improve student ambassador interaction with prospective students.

Lesson One: First Impressions are Lasting

Lesson Two: Training Student Ambassadors to use "Benefit Statements"

Lesson Three: The Art of Questioning

Lesson Four: How to Handle Tough Questions

Lesson Five: The Campus Tour

Lesson Six: Follow-Up Commitments